Terms of Service

Legal framework governing your use of SmartKode's AI tools, APIs, and innovative services

Last updated: January 31, 2025

Acceptance of Terms

Your agreement to these terms

Welcome to SmartKode

These Terms of Service (“Terms”) govern your access to and use of SmartKode's artificial intelligence tools, API-based models, web development services, chatbot solutions, automation services, data analytics, digital marketing, DevOps, and UI/UX design services.

Legal Agreement

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services. These Terms constitute a legally binding agreement between you and SmartKode.

Our Services

Comprehensive AI and development solutions

AI Tools & Models

  • Custom AI development including machine learning and deep learning solutions
  • API-based AI models for natural language processing and computer vision
  • Cutting-edge AI algorithms and neural network implementations

Development Services

  • Full-stack web development using modern frameworks
  • Intelligent chatbot development with advanced conversational AI
  • Business process automation and data analytics solutions

User Accounts

Registration and account management

Account Requirements

Must be at least 18 years old to create an account
Provide accurate, current, and complete information
Maintain and update account information as needed
Responsible for maintaining credential confidentiality

Account Security

Use strong passwords and enable two-factor authentication
Notify us immediately of unauthorized access
You are liable for all activities under your account
We reserve the right to suspend accounts for security

Acceptable Use Policy

Guidelines for responsible service usage

Permitted Uses

Use AI tools and APIs for legitimate business purposes
Integrate our services into your applications and workflows
Access development services for authorized projects
Utilize automation tools to improve business efficiency

Prohibited Uses

Generate harmful, illegal, or malicious content
Reverse engineer or extract proprietary algorithms
Overwhelm systems with excessive requests
Create competing AI platforms using our services
Violate applicable laws or third-party rights
Process copyrighted material without authorization
Use for surveillance, harassment, or privacy violations
Attempt unauthorized access to systems or accounts

API Usage & Limitations

Technical terms and usage guidelines

API Terms & Conditions

Rate Limits

Fair usage policies apply to prevent system abuse

API Security

Keys must be kept secure and not shared

Monitoring

Usage monitored for compliance and quality

API Guidelines

• Respect rate limits to maintain service quality

• Use authentication tokens securely

• Monitor your usage and costs regularly

• Report any security vulnerabilities immediately

• Follow best practices for error handling

• Cache responses appropriately to reduce calls

Intellectual Property Rights

Ownership and usage rights

SmartKode's Intellectual Property

SmartKode retains all rights, title, and interest in our AI models, algorithms, software, and proprietary technologies.

Protected by copyright, trade secret, and IP laws
No copying, modifying, or creating derivative works
Limited license granted only as explicitly stated

Your Content & Data

You retain ownership of your content and data. We process it solely to provide our services with strict privacy safeguards.

Anonymized, aggregated data may be used to improve our AI models, but your specific confidential information is protected.

License Grant

Subject to these Terms, SmartKode grants you a limited, non-exclusive, non-transferable, revocable license to use our Services solely for your intended business purposes.

Important: This license does not grant you any ownership rights in our intellectual property or the right to sublicense our services to third parties.

Payment Terms & Billing

Fees, billing, and payment policies

Payment Policies

Service Fees

As described in your service plan or agreement

Billing Cycle

Automatic billing applies to subscription services

Authorization

You authorize charges to your payment method

Price Changes

Require 30 days advance notice

Refund Policy

Non-Refundable Policy

All fees paid to SmartKode are generally non-refundable unless otherwise specified in your service agreement. Termination for cause results in liability for all outstanding fees.

Payment Methods & Security

• Major credit cards accepted

• Secure payment processing via industry standards

• Automatic billing for subscription services

• Failed payments may result in service suspension

• Update payment information to avoid interruptions

• Contact support for billing questions

Limitation of Liability

Legal disclaimers and limitations

Important Legal Notice

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMARTKODE PROVIDES SERVICES "AS IS" WITHOUT WARRANTIES OF ANY KIND.

Warranty Disclaimers

No warranties of merchantability or fitness for purpose
AI-generated results not guaranteed for accuracy
Services provided without guarantees of availability
You use our AI tools at your own risk and judgment

Liability Limits

Total liability limited to fees paid in past 12 months
No liability for indirect or consequential damages
No liability for business losses or lost profits
Legal action must be brought within one year

AI-Specific Disclaimers

• AI models may produce inaccurate, biased, or inappropriate outputs

• Users must validate AI-generated content before use in critical applications

SmartKode is not liable for decisions made based on AI recommendations

• Continuous improvement efforts do not guarantee perfect accuracy

Termination

How services may be terminated

Termination by You

You may terminate your account at any time by contacting our support team or using account management tools.

You remain responsible for all fees incurred up to the termination date.

Termination by SmartKode

We may terminate or suspend access immediately for violations or security concerns.

Breach of Terms or Acceptable Use Policy
Non-payment of fees
Illegal activities or service abuse
Security threats or compromised accounts

Effect of Termination

Immediate Cessation

Access to Services stops immediately upon termination

Data Export

30-day window to request data export after termination

Data Deletion

Data may be deleted per retention policies after export period

Governing Law

These Terms are governed by the laws of Delaware, United States without regard to conflict of law principles.

Dispute Resolution

1. Informal resolution through our legal team

2. Mediation if informal resolution fails

3. Binding arbitration for final disputes

Changes to Terms

SmartKode reserves the right to modify these Terms with notice of material changes.

Continued use after changes constitutes acceptance. Discontinue use if you disagree with updates.

Contact Information

Get in touch with our legal and support teams

Support

24/7 Online Support

General Contact

Online Resources

Help Center Available
Response times: Legal matters within 48 hours, Support within 24 hours
Quick actions:

Emergency Contact

For urgent security issues or legal emergencies, contact us immediately:

legal@smartkode.io• Priority Response
SmartKode

Building the future of AI with responsibility and innovation.

© 2025 SmartKode. All rights reserved.Last updated: January 31, 2025Governed by the laws of Delaware, United States
We'll notify you of material changes to these terms via email or through our platform.